FAQ
How does the warranty for the Mattsafe Bag works?
The Mattsafe Bag comes with a 5 year warranty.
If you experience an issue with the bag at any time, please send an email to support@mattsafe.com
In the email, please include:
• Your order number
• The iIssue you’re having with the product
• Photo(s), if possible.
What size should I get?
Please always double check your mattress size before ordering a Mattsafe bag. The bag is available for following sizes:
- Queen (82″ x 63″ x 15″)
- King (82″ x 79″ x 15″)
- Cali King (86″ x 75″ x 15″)
- Twin (77″ x 42″ x 15″)
- Twin XL (82″ x 42″ x 15″)
- Full (77″ x 57″ x 15″)
- Full XL (82″ x 57″ x 15″)
Is the Mattsafe Bag waterproof?
The tarp material that sets our mattress bag apart is highly water- resistant, however, the seams and zips are not.
This means that the bag can protect against light rain for short periods of time, but exposing it to heavy rain or extended periods of rain may cause damage to your mattress.
Do you offer discount on bulk orders?
Yes, we do! Please contact us at support@mattsafe.com if you’re interested in buying larger quantities of the Mattsafe Bag.
Where can I buy the Mattsafe Bag?
Currently, the Mattsafe Bag is sold exclusively on Amazon.com and MattSafe.com.
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